[CONTACT US]
[GET IN TOUCH]
We'd love to hear from you. Whether you have a question about using Hash File Online, want to report a bug, or have an idea for a new feature, we're here to help. Our small team reads every message and strives to respond promptly.
Before reaching out, you might find your answer in our Frequently Asked Questions section, which covers common questions about file hashing, supported algorithms, and how to use the tool effectively.
[EMAIL CONTACT]
The best way to reach us is by email:
Response Time: We typically respond within 48 hours during business days. Complex technical questions may take longer as we ensure accurate, helpful responses.
[REASONS TO CONTACT US]
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Bug Reports
Found something not working correctly? Let us know. Please include your browser name and version, operating system, and steps to reproduce the issue. Screenshots are always helpful.
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Feature Requests
Have an idea that would make Hash File Online more useful? We prioritize features based on user feedback. Share your use case so we can understand how the feature would help you.
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General Questions
Questions about how to use the tool, which hash algorithm to choose, or how file hashing works in general? We're happy to help explain.
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Business Inquiries
Interested in partnerships, enterprise features, or custom development? Let's talk about how we might work together.
[HOW TO REPORT A BUG]
To help us fix issues quickly, please include the following information in your bug report:
- Browser and version (e.g., Chrome 120, Firefox 121, Safari 17)
- Operating system (e.g., Windows 11, macOS Sonoma, Ubuntu 22.04)
- Steps to reproduce the issue (what did you do before the problem occurred?)
- Expected behavior (what should have happened?)
- Actual behavior (what happened instead?)
- Screenshots or error messages if available
The more detail you provide, the faster we can identify and fix the problem. Even if you're not sure something is a bug, feel free to report it.
[QUICK FEEDBACK]
Want to share quick feedback without writing an email? Use the feedback button directly on the main tool page. Click the "Ideas to Improve This Tool" button at the bottom of the hash calculator to submit suggestions instantly.
[SUPPORT THE PROJECT]
Hash File Online is a free tool maintained by an independent developer. If you find it useful, consider supporting its continued development:
Your support helps cover hosting costs and development time
Last updated: January 2025